Strategic Facilities Management
Offices, hospitals, manufacturing plants, and college campuses, no matter what facility you own or run here in Australia, it’s important to consider Facilities Management (FM) from a corporate strategic lens in your organization in 2017 and beyond.
If you have, you already know that the key to developing a strategic approach for FM is through attracting a diverse workforce.
“…how can you attract talent that can develop FM as a strategic corporate function in your organization in 2017?”
However, with talent shortages not only in Australia but all over the world, how can you attract talent that can develop FM as a strategic corporate function in your organization in 2017?
According to RICS.org’s 2017 report ‘Raising the Bar: From Operational Excellence to Strategic Impact.’
A report that interviewed over 2,500 insightful Facility Management (FM) professionals from around the world and considered business insights from over 10,000 facilities.
What they found out was that the FM profession often isn’t considered under the corporate strategic lens.
According to RICS’ There are more Facility Management professionals over 70 than under 30, and less than 15% of them are under 40 years of age.
Also, according to a 30% sample of 8,000 members of the International Facility Management Association, the average age of their members was 50.9 years old.
An Aging Population
Because of the aging population of the FM workforce, there is a general misalignment with the skills required to develop a strategic Facilities Management approach.
We aren’t saying that you should replace the aging population in Facilities Management, rather that a strategic FM approach can be achieved with a better mix of both aging and new talent.
The future of the built environment in Australia; educational institutes, offices, buildings, manufacturing plants, and more, for example, are going to be looking at being more poised around technology in 2017 and beyond.
The Internet of Things, Iot, for example; automating everything from HVAC and Energy Management systems to Building Access and Security, is changing the way we look at Facilities Management from just service delivery to corporate strategic implications for organizations.
This new approach for FM brings about the need for a mix of younger, more business-savvy workers working alongside experienced and mature worker. Both parties working together will help develop leadership and a workforce that can implement strategic Facilities Management functions and also create and recommend new ones.
Attracting A Young Diverse Workforce
The average age of an FM professional in the field is 50.9 years old, this is a double-edged sword;
- On one edge, this is keeping the FM field stuck in an old cost-driven service delivery model;
- On the other edge, this old service delivery model only approach that’s perpetrated by an aging workforce only is pushing away a younger workforce. The balance between both a younger workforce and an aging workforce is required to implement innovative FM strategies.
However, the aging workforce working alongside a young workforce will be the greatest strategic advantage.
Championing Facilities Management
Attracting new, diverse talent into key Facility Management roles working alongside experienced aging talent can be done through championing the benefits FM has on workplace environments, people, and business objectives.
- Communicating a clear focus to talent prospects of what’s required for an innovative Facilities Management approach for your organization;
- And Understanding and communicating that broader business skills and ‘soft’ skills in communication and collaboration for the FM role is a key approach to your operations.
“The cost-driven, service-delivery only model is not only costing more money in managing your facilities, it affects the lives of the millions of people who work and function within those facilities.”
Redefining The Mission Of Facilities Management
If you own or manage an office, hospital, manufacturing plant, or college campus, for example here in Australia, talent shortages in Facilities Management is a key factor that’s affecting operational performance in 2017.
Alongside, striking a balance between an experienced and aging workforce combined with a younger business-savvy workforce, and championing Facilities management as a corporate strategic function to attract new talent, the mission of FM also needs to be redefined.
The cost-driven, service-delivery only model is not only costing more money in managing your facilities, it affects the lives of the millions of people who work and function within those facilities.
According to RICS’s report;
“If FM leaders in all organizations collaborate to develop and promote the concept of a holistic ‘workplace’ – a mixture of physical spaces and service experiences – those environments and experiences in combination will enhance the lived experience of work for millions of people, as well as the business value of workforce effort in that workplace environment.”
If you’d like to learn more about how we’re helping facilities in Australia, please feel free to email us at Executive Distributors – Facility Supplies, or give us a call at +61 (0) 7 4613 4455.